Emergency Call (eCall)

The eCall Driving Group is working on an integrated strategy for pan-European emergency services. These services will build on the location-enhanced emergency services being implemented in the Member States on the basis of the recently adopted Recommendation on the implementation of E-112 emergency number. Furthermore, they will include provisions for more accurate location information and additional safety information.

Established at the end of 2002, the eCall WG (at that point transformed into the eCall Driving Group) identified the key players involved in the eCall process in mid-2003 and outlined the functionalities of the interfaces to be established between the players. These players are members of four large “constituencies”:

• The automotive industry
• The mobile telecommunication industry
• The public emergency authorities and associated or cooperating service organisations
• The public social security organizations and private insurance companies

The eCall DG has reached the conclusion that, within the eSafety Forum framework, the objectives of its mission have been reached and that no further progress is possible unless the following is done:

• Obtain from the appropriate political environment and with the active and coordinated support of the EC, the mandate to progress the development and coordination work among the various eCall constituencies to achieve the eCall objective.

Status:

Concluded

Recommendations:

The eCall DG submitted a final report to the eSafety Forum Steering Committee in November 2006. In the final recommendations of this report, it was noted that the possibility to develop eCall hinges around two sine qua non key factors:

• The willingness of all parties to synchronise their respective efforts
• Agreement on an economic model and the corresponding financial mechanisms

To achieve this, it is recommended that the following actions (ranked by their respective priority level) be executed:

• The Member States agree to rationalise and align their respective road emergency capabilities
• The European Commission takes an active role in encouraging the harmonisation of the operations of the emergency authorities
• The vehicle manufacturing industry, the mobile telecom industry and the in-vehicle eCall service providers agree on the necessary standards - both in their own areas and at the interfaces between their respective areas
• The role of the public and private insurance services in the eCall economics are further investigated by the eCall DG

Sectors represented:

• Automotive industry
• Telecommunication industry
• Emergency authorities
• Road operators

Related documents:

Name	Format
Recommendations for the introduction of the pan-European eCall	.pdf (409 KB)
Status of eCall in Finland	.pdf (17 KB)
eCall MoU - The MoU released for signature	.pdf (151 KB)
C(2003) 2657 final -COMMISSION RECOMMENDATION of  25/07/2003 on the processing of caller location information in electronic communication networks for the purpose of location-enhanced emergency call services	.pdf (109 KB)
COM(2003) 542 final -COMMUNICATION FROM THE COMMISSION TO THE COUNCIL AND THE EUROPEAN PARLIAMENT “Information and Communications Technologies for Safe and Intelligent Vehicles”	.pdf (79 KB)
Universal Service Directive	.pdf (199 KB)
CGALIES final report	.pdf (640 KB)
ETSC report (Transport Safety Performance in the EU – A statistical overview 2003)	.pdf (712 KB)
ETSC report (PRIORITIES FOR EU MOTOR VEHICLE SAFETY DESIGN)	.pdf (319 KB)
Presentation, 5th eSafety Forum Plenary Meeting, 2 - 3 May 2006	.pdf (1500 KB)

Chair:

Name	Organisation	e-mail address
Mr Michael Nielsen	ERTICO SC	m.Nielsen@mail.ertico.com
Mr Wolfgang Reinhardt	ACEA	wr@acea.be

For more information on eCall, please visit our eCall toolbox!